man typing on computer and holding plastic lock in one hand
If you suspect that your online or mobile credentials have been compromised, contact us immediately. After-hours support is also available. Do not delay.
Here are several tips to help protect your information online. For additional security tips and information, click here.
Use different, strong passwords for any online sites you visit. Strong passwords have eight or more characters and contain letters, numbers, and symbols. Also, protect your mobile device with a passcode or fingerprint authentication, and keep it locked when not in use.
DO NOT STORE SENSITIVE INFORMATION ON YOUR PHONE
Sensitive information includes passwords, social security numbers, account numbers, and other personal information. For your protection, this information should not be stored in your mobile device.
UPDATE YOUR DEVICES
Keep your computer and mobile devices up-to-date with the latest operating system, internet browser, and antivirus software.
LOOK OUT FOR FRAUDULENT EMAILS
Do not respond to emails that ask you to enter your personal or account information. These types of emails are called ‘phishing’ requests. Also, beware of links in emails from unknown sources. Some of these links may be harmful and could expose your computer to online fraud or theft.
LIMIT INFORMATION YOU SHARE ONLINE
Information you post about yourself online, such as in social networking sites, can be used by fraudsters to steal your identity. Maximizing your privacy settings on these sites and limiting the amount of personal information you share may help protect you from identity theft.
BE CAREFUL WHICH APPS YOU DOWNLOAD
BE CAUTIOUS USING UNKNOWN CONNECTIONS
When possible, only connect to known, trusted Wi-Fi networks and Bluetooth devices.
MONITOR YOUR ACCOUNTS
Always monitor your accounts regularly, and report any suspicious activity to us immediately.
REPORT DEVICE LOSS IMMEDIATELY
If you lose your mobile device, report the loss to us as soon as possible so that your account can be blocked or monitored as necessary.